Terms of service

    1. About our terms

      1. These terms and conditions of use (Terms) explain how you may use this Clinic Direct website and any of its content (Site). These Terms apply between Clarity Pharma Limited (we, us or our) and you, the person accessing or using the Site (you or your).

      2. You should read these Terms carefully before using the Site. By using the Site or otherwise indicating your consent, you agree to be bound by these Terms. If you do not agree with any of these Terms, you should stop using the Site immediately.

    2. About us

      1. We are Clarity Pharma Limited, a company registered in England and Wales under company registration number 03657934. Our registered office is at Unit 3 Mead Way, Great Hallingbury, Bishop's Stortford, CM22 7FD, UK. Our VAT registration number is GB792451706.

      2. If you have any questions about the Site, please contact us by sending an email to order@clinicdirect.uk or calling us on +44 (0)1279 413520.

    3. Using the site

      1. The Site is for your use only.

      2. You agree that you are solely responsible for all costs and expenses you may incur in relation to your use of the Site.

      3. We make no promise that the Site is appropriate or available for use in locations outside of the UK. If you choose to access the Site from locations outside the UK, you acknowledge you do so at your own initiative and are responsible for compliance with local laws where they apply.

      4. We try to make the Site as accessible as possible. If you have any difficulties using the Site, please contact us by sending an email to order@clinicdirect.uk, contacting usor calling us on +44 (0)1279 413520.

      5. As a condition of your use of the Site, you agree not to:

        1. misuse or attack our Site by knowingly introducing viruses, trojans, worms, logic bombs or any other material which is malicious or technologically harmful (such as by way of a denial-of-service attack), or

        2. attempt to gain unauthorised access to our Site, the server on which our Site is stored or any server, computer or database connected to our Site.

      6. We may prevent or suspend your access to the Site if you do not comply with these Terms or any applicable law.

    4. Registration and password security

      1. Use of the Site may require registration, particularly in order to access restricted areas of the Site.

      2. We are not obliged to permit anyone to register with the Site and we may refuse, terminate or suspend registration to anyone at any time.

      3. You are responsible for making sure that your password and any other account details are kept secure and confidential.

      4. If we have reason to believe there is likely to be a breach of security or misuse of the Site through your account or the use of your password, we may notify you and require you to change your password, or we may suspend or terminate your account.

      5. Any personal information you provide to us as part of the registration process will be processed in accordance with our Privacy Policy.

    5. Your privacy and personal information

    Your privacy and personal information are important to us. Any personal information that you provide to us will be dealt with in line with our Privacy Policy, which explains what personal information we collect from you, how and why we collect, store, use and share such information, your rights in relation to your personal information and how to contact us and supervisory authorities in the event you have a query or complaint about the use of your personal information.

    1. Intellectual property rights

      1. Nothing in these Terms grants you any legal rights in the Site or any text, images, video, audio or other multimedia content, software or other information or material accessible from the Site (Content) other than as necessary for you to access it. You agree not to adjust, try to circumvent or delete any notices contained on the Site or the Content (including any intellectual property notices) and in particular, in any digital rights or other security technology embedded or contained within the Site or the Content.

      2. Use by you of any trade marks on the Site is strictly prohibited unless you have our prior written permission.

      3. You are expressly prohibited from:

        1. using any automated process, software, or script to extract, scrape, crawl or collect data or content from this Site (Site Content ) in any manner, including but not limited to the use of web crawlers, bots, or spiders;

        2. aggregating, collecting, or compiling Site Content for commercial or non-commercial purposes. This includes, but is not limited to, the use of Site Content to create databases, directories, or other aggregated content; and

        3. using any artificial intelligence (AI) tools, machine learning algorithms, or other automated technologies to analyse, process, or generate content based on or through the use of Site Content. This includes, but is not limited to, using the Site Content to (i) train AI models (ii) for any form of automated content generation and (iii) as input to an AI system, as a prompt, request, question, instruction or similar.

    By accessing and using this Site, you agree to comply with these restrictions. Any attempt to bypass these restrictions may result in legal action and/or termination of access to the Site.

    1. Accuracy of information and availability of the Site

      1. We try to make sure that the Site is accurate, up-to-date and free from bugs, but we cannot promise that it will be. Furthermore, we cannot promise that the Site will be fit or suitable for any purpose. Any reliance that you may place on the information on the Site is at your own risk.

      2. We may suspend or terminate access or operation of the Site at any time as we see fit.

      3. Any Content is provided for your general information purposes only and to inform you about us and our products and news, features, services and other websites that may be of interest, but has not been tailored to your specific requirements or circumstances. It does not constitute technical, financial or legal advice or any other type of advice and should not be relied on for any purposes. You should always use your own independent judgment when using our Site and its Content.

      4. While we try to make sure that the Site is available for your use, we do not promise that the Site will be available at all times or that your use of the Site will be uninterrupted.

    2. Hyperlinks and third party sites

    The Site may contain hyperlinks or references to third party advertising and websites other than the Site. Any such hyperlinks or references are provided for your convenience only. We have no control over third party advertising or websites and accept no legal responsibility for any content, material or information contained in them. The display of any hyperlink and reference to any third party advertising or website does not mean that we endorse that third party’s website, products or services. Your use of a third party site may be governed by the terms and conditions of that third-party site and is at your own risk.

    1. Our responsibility to you

      1. Subject to the below, we will not be liable to you in connection with these terms (regardless of whether such liability arises in tort, contract or in any other way and whether or not caused by negligence or misrepresentation).

      2. Nothing in these terms excludes or limits our liability for any death or personal injury caused by our negligence, liability for fraud or fraudulent misrepresentation, or any other liability that the law does not allow us to exclude or limit.

    2. Events beyond our control

    We are not liable to you if we fail to comply with these Terms because of circumstances beyond our reasonable control.

    1. No third party rights

    No one other than us or you has any right to enforce any of these Terms.

    1. Variation

      1. No changes to these Terms are valid or have any effect unless agreed by us in writing or made in accordance with this clause.

      2. We reserve the right to vary these Terms from time to time. Our updated Terms will be displayed on the Site and by continuing to use and access the Site following such changes, you agree to be bound by any variation made by us. It is your responsibility to check these Terms from time to time to verify such variations.

    2. Complaints

      1. We will try to resolve any disputes with you quickly and efficiently. If you are unhappy with us, please contact us at order@clinicdirect.uk.

      2. The laws of England and Wales apply to these Terms. 

      3. Any disputes will be subject to the non-exclusive jurisdiction of the courts of England and Wales. This means that you can choose whether to bring a claim in the courts of England and Wales or in the courts of another part of the UK in which you live.